Advanced telecare with display is already a technological reality for service providers worldwide. Currently in Spain, the telecare market offers its services through analog or IP-based terminals without a screen, which offer advanced services with an emergency button and the ability to make and receive voice calls. The arrival of advanced telecare devices with a screen opens a window of opportunity for telecare providers.
What are the main features of this new generation for the sector? These are detailed below.
Confidence in the telecare service
The first incursions of multimedia devices with a screen in the telecare sector represent, firstly, an increase in user confidence with respect to other multimedia devices used until now to offer these services, such as commercially available tablets. Screen-based telecare devices such as ID Vita Home already incorporate a screen and keyboard perfectly adapted to the telecare service, offering a number of advantages:
- Device always connected and visible at all times, which generates greater trust and adherence to the service on the part of the user.
- Association of a single device to a single telecare service.
Screen assistance for video calls
Advanced telecare terminals with screen and camera allow closer and more human contact with users. These devices open the door to video calls to talk face-to-face with people and learn first-hand about their state of health and mood. In the same way, these devices are an easy and accessible way for family members or caregivers to have a more direct contact with our elders in order to generate greater peace of mind and closeness.
This functionality also opens up a wide range of possibilities for connecting and creating links between users thanks to the opportunity to organize remote thematic or therapeutic workshops to reduce the feeling of unwanted loneliness and improve the general mental health of users. A tool, until now, reserved for face-to-face workshops that are becoming increasingly scarce in the depopulated areas of our country.
Surveys and campaigns for a closer approach
Until the advent of telecare devices with a display, the interaction between the care service and the user was limited to monitoring via voice calls. The advent of display devices offers new opportunities to improve the service through direct surveys of the user's perceived health status.
These tailored and personalized surveys provide a more accurate picture of the user's health status and other variables that may go unnoticed in a simple phone call:
- Mood: Through expertly supervised questions asked over the course of different weeks, it is possible to gain a more detailed understanding of how the user is feeling and act accordingly.
- Habits: By means of questionnaires it is possible to learn more in depth important details about the user such as diet, their hydration on certain days or their routine when leaving the home.
- Social interaction: In the same way, it is possible to go deeper into whether the user has sufficient social interaction or whether support is needed in this regard.
In the same way, devices such as ID Vita Home help to raise awareness and communication, thanks to their ability to launch personalized campaigns to users. This is very useful in the sector to improve the awareness of our elders in order to communicate effectively the arrival of events such as heat waves in summer or episodes of haze, as well as to raise awareness of vaccination campaigns or similar.
ID Vita Home, a telecare terminal with a screen
ID Vita Home is our response to the demand for this type of terminal. A unique device within the telecare market thanks to its 10.1 inch touch screen. In addition, among its features, we highlight its state-of-the-art connectivity and sensor technology, as well as its adaptation to the accessibility needs of the market, thanks to its adapted keyboard and software improvements (adapted interface and voice assistant).
From Intelligent Data we continue working on the integration and development of new multimedia functionalities to be deployed in the future together with our new advanced telecare terminals such as ID Vita Home.